365 Days Medical Centre Group

Why 365 called us

As a practising GP and medical centre founder, Dr Konadi was facing increasing front-desk pressure: missed patient calls, rising administrative workload, and growing strain on staff. He had experimented with isolated AI scribing tools, but the real challenge was moving beyond point tools to a cohesive, scalable solution — and finding AI builders who understood healthcare realities.

What SMEC AI did

SMEC AI clarified the healthcare AI landscape, identified implementation-ready solutions aligned to clinic workflows, and introduced trusted partners — No Moss for software consulting and technical advisory, plus Patient Voice and Heidi Health for clinical transcription and scribing. With that foundation, Dr Konadi's team built and commercialised 24/7 AI Healthcare Receptionist, a human-like AI receptionist now being sold to other healthcare providers.

What changed for 365

• 24/7 AI Healthcare Receptionist built and commercialised

• Front-desk workload reduced while improving patient access

• Moved from AI experimentation to confident execution

• Trusted introductions to No Moss, Patient Voice, and Heidi Health

“AI has been extremely effective in helping me achieve business, team and patient outcomes. What stood out most with SMEC AI was the speed, responsiveness, and depth of guidance. Being able to see who is across the ecosystem and landscape of AI solutions was very helpful — and the connections they made for us were what turned an internal clinic need into a commercial AI product we now sell to other practices.”

Dr Praveen Konadi

GP & Medical Centre Director, 365 Days Medical Centre Group